Click on any of the sections below to see detailed data.

  • Customer Satisfaction (Patient)

    Q3 2016 Source: QA Customer Surveys About this data
    Overall Score

    88.1%

    • Measure

      Score (%)

    • Quality of Life

      95.1%

    • Quality of Care

      82.7%

    • Quality of Service

      86.4%

  • Customer Satisfaction (Family)

    Q3 2016 Source: QA Customer Surveys About this data
    Overall Score

    96.8%

    • Measure

      Score (%)

    • Likely to Recommend

      100.0%

    • Quality of Life

      96.1%

    • Quality of Care

      91.2%

    • Quality of Service

      100.0%

  • Therapy Outcomes

    Q4 2015 Source: Patient Data About this data
    Overall Score

    90.0%

    • Measure

      Score (%)

    • Return to Prior Level of Function: Self-care

      93.0%

    • Return to Prior Level of Function: Communication

      95.0%

  • State Surveys

    Source: Medicare.gov About this data
    Overall Rating
    • Measure

      Score (stars out of 5)

    • Health Inspection

    • Quality Measures

    • Staffing

    • RN Only

Administrator
(865) 882-9159
Email

Message from CEO

Thank you for visiting our Facility Scorecard page. We believe in honesty, transparency, and accountability as we care for you or your loved ones.

The healthcare provider/patient relationship is a sacred partnership that requires open communication and active participation from all parties.

Even though we have received the highest possible ranking, we believe there is always room for improvement. We will continue to work hard to improve quality and provide the high standard of care our patients deserve.

If you have any questions, please donʼt hesitate to call us at (865) 882-9159.

Sincerely,

Harriman Care & Rehabilitation Center